Browsing by Subject "7Cs Model Of Trust"
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Item Restricted How Do Startup Leaders Build Trust Between Themselves and Their Employees or Teammates?(2023) Ehsan Asefi Daryan; Hynes, Jennifer; Ippendorf, Niko; Faculty of Business Administration; Berlin International University of Applied SciencesAI-GENERATED ABSTRACT: Abstract: Without trust, a healthy and high-quality relationship cannot be formed between people. As this matter is important in society, a business also needs, for its success, that the employees of the organization trust each other. Therefore, there is a need for trust in startups, which are increasing and growing day by day, just like other businesses, but the difference in the environment and structure of startups has made a difference in leadership. This thesis examines the differences between startup leadership and that of larger companies and what behaviors and tasks a startup leader shows to build a relationship full of trust with teammates. To investigate trust building from the leaders' point of view, semi-structured interviews were conducted with nine startup leaders who are active in three countries: Germany, Iran, and the USA. They expressed opinions about the process of trust building. This international statistical community in three different countries, one of which is the center of the origin of startups (the USA), and two other countries that are growing daily in this industry, has removed geographical limitations in expressing opinions. The 7Cs mode of trust was used to create sub-questions that were asked to the leaders; the main research question has been answered, which is what startup leaders do to build trust. The interviewees believed that trust in the startup team is of high importance due to issues such as multitasking people, fewer numbers, their expertise, and their younger age compared to large and traditional companies. A different process must be followed to create it. Mistrust in a startup reduces the motivation, efficiency, productivity, and performance of the team, which is effective in the success of the team. In this thesis, thematic analysis of the leaders' opinions shows that the lack of a friendly and intimate environment, without importance to the role of people, without understanding their mood, and without also recognizing the personality and culture of team members, destroys trust, and a leader who is not trusted by the team will cause negative effects on teammates. Keywords: startup leadership, trust building, organizational trust, thematic analysis, semi-structured interviews, multinational startups, 7Cs model of trust, team dynamics, leadership strategies, startup culture