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Business Agility in the Context of Digitalization and COVID-19

dc.contributor.advisorArtinger, Florian
dc.contributor.advisorMantel, Peter
dc.contributor.authorMira Berrak Voigt
dc.contributor.departmentFaculty of Business Administration
dc.contributor.otherBerlin International University of Applied Sciences
dc.date.accessioned2023-07-19
dc.date.accessioned2025-12-02T10:35:04Z
dc.date.available2025-12-02T10:35:04Z
dc.date.issued2022
dc.description.abstractAI-GENERATED ABSTRACT: Abstract Various analyses have confirmed that the concept of "being agile" has grown considerably with increasing digitalization. During times of rapid and uncertain events like the COVID-19 pandemic, agility is an efficient methodology that helps keep a company "flexible", and, at the same time, resilient. Companies, therefore, are more prepared for possible spontaneous changes that come their way, both internally and externally. Moreover, "New Work"-the approach and concept-enables growth in organizational agility by offering flexible choices for a workforce with elements of self-organization and greater autonomy. Not every company that calls itself "agile" is alike in its approach to agility. Multiple factors, such as the techniques in individual teams or individuals, play a role. Different frameworks-like "Scrum" or "Kanban"-need to be implemented so that the company is ready to become adaptable. Furthermore, some companies appear to be "agile", but this is a myth and not really true; it is propagated simply because it is better for the companies' reputation. The aim of this research is to uncover meanings and detect the importance of agility in companies, which anticipates, in particular, flexibility, adaptability, and speed. Agility is also described as a contributor to better development and success along with increasing digitalization, even as a necessity when changes occur, viz. unexpected events like the coronavirus crisis. Advanced technology in terms of, for instance, Artificial Intelligence (AI), contributes to problem-solving and the assistance of teams. Related to this topic, "New Work" has been an important and essential development for years, but has acquired even more significance on account of the coronavirus pandemic. This is associated, among other things, with the leadership of the top management and the corporate culture, values, and work practices of the employees, and, hence, offers more "freedom" and opportunities. To provide a practical case study, the focus in the relevant section in this thesis is on the digital data-driven company ImmoScout24, an online marketplace that is run as an operating online platform. Agility in the company is thereby measured and identified with the help of self-observation, interviews, and a company survey that is distributed among all its employees. Keywords: Business agility, Digital Transformation, COVID-19, New Work, Scrum, Kanban, Project Managementen
dc.description.degreeMA
dc.description.tableofcontentsMACHINE-GENERATED CONTENTS NOTE: Table of Contents Introduction................................................................................1 Main Problem Statement........................................................1 Need and Justification for the Study..........................................1 Research Aim.....................................................................2 Research Questions..............................................................2 Structure of the Thesis...........................................................3 Literature Review.........................................................................3 Definitions of Business Agility..................................................3 Business Agility-Digitalization and COVID-19..............................5 Business Agility and New Work...............................................9 Limitations of current studies...................................................10 Conceptual Framework.........................................................11 Method....................................................................................12 Results.....................................................................................13 Business Agility-General Analysis, Identification, and Evaluation....13 Business Agility-Influence of Digitalization and COVID-19...........20 Digitalization...........................................................20 COVID-19..............................................................21 Business Agility-Relationship to New Work..............................23 Business Agility at ImmoScout24............................................25 Interviews...............................................................27 Survey....................................................................30 Discussion.................................................................................35 Business Agility-Digitalization, COVID-19 and New Work.............35 ImmoScout24....................................................................38 Conclusion................................................................................42 References................................................................................45 Appendices...............................................................................54 Appendix A-Survey Questions/Statements and Results...................54 Appendix B-Domains of Business Agility................................73 Appendix C-Agile Transformation.........................................74 Appendix D-2022 Global Business Agility Survey IS24................75en
dc.identifier.urihttps://repository.berlin-international.de/handle/123456789/1098
dc.language.isoeng
dc.subjectCovid-19
dc.subjectDigital Transformation
dc.subjectKanban
dc.subjectNew Work
dc.subjectProject Management
dc.subjectScrum
dc.subjectBusiness Agility
dc.titleBusiness Agility in the Context of Digitalization and COVID-19
dc.typeThesis

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