Publication: Communication Management in Global Virtual Teams
| dc.contributor.advisor | Mantel, Peter | |
| dc.contributor.advisor | Poljsak-Rosinski, Petra | |
| dc.contributor.author | Helk, Johan | |
| dc.contributor.department | International Management and Marketing | |
| dc.date.accessioned | 2022-01-21 | |
| dc.date.accessioned | 2025-11-28T13:26:49Z | |
| dc.date.available | 2025-11-28T13:26:49Z | |
| dc.date.issued | 2021 | |
| dc.description.abstract | This study looks into communication management on global virtual teams. The paper has through literature review, in-depth interviews of global virtual teams' managers, and secondary research identified the critical challenges in managing communication in global virtual teams. Three different challenges were quickly identified as the biggest obstacles for communication in global virtual teams: distance, trust, and culture. The paper provides insight on how to manage communication in global virtual teams successfully. The key findings from the literature review, interviews, and archival research on how to overcome the challenges in communication were; Communication planning and monitoring, Communication technology, Cultural communication training, Clear and frequent communication, and Building social relationships with the team members. These are all vital factors for a manager to succeed in managing communication in global virtual teams | en |
| dc.description.degree | BA | |
| dc.description.tableofcontents | 1. Introduction.................................................................................................4 1.1 General Introduction ........................................................................................ 4 1.2 Research problem ............................................................................................ 4 1.3 Research objectives and questions ................................................................... 5 1.4 Global Virtual Teams ........................................................................................ 5 1.5 COVID-19 ......................................................................................................... 6 2. Literature review .........................................................................................7 2.1 Communication Management .......................................................................... 7 2.2 Communication Model ..................................................................................... 8 2.3 What are the critical challenges in communication management in global virtual teams? .................................................................................................................. 9 2.3.1 Distance ........................................................................................................................... 9 2.3.2 Trust.................................................................................................................................9 2.3.3 Cultural ..........................................................................................................................10 2.4 How are managers in global virtual teams managing communication successfully?........................................................................................................ 11 2.4.1 Cultural training.............................................................................................................11 2.4.2 Communication frequency............................................................................................11 2.4.3 Predictable communication ..........................................................................................12 2.4.4 Responsiveness in leader communication .................................................................... 12 2.4.5 Clear communication ....................................................................................................12 2.4.6 Communication Technology..........................................................................................12 3. Research methodology...............................................................................15 4. Results ................................................................................................... 16 4.1 What are the challenges encountered by managers in global virtual teams while managing communication? .................................................................................. 16 4.1.1 Distance ......................................................................................................................... 17 4.1.2 Trust...............................................................................................................................18 4.1.3 Cultural ..........................................................................................................................18 4.2 How are managers managing communication within global virtual teams? ..... 20 4.2.1 Communication planning and monitoring ....................................................................20 4.2.2 Communication technology ..........................................................................................20 4.2.3 Building social relationships .......................................................................................... 21 4.2.4 Cultural communication training ..................................................................................22 4.2.5 Clear and frequent communication ..............................................................................23 5. Discussion of results ............................................................................... 23 6. Conclusions, limitations and future suggestions ...................................... 25 6.1 Conclusions.................................................................................................... 25 6.1 Limitations and future suggestions ................................................................. 26 7. References.................................................................................................26 | en |
| dc.identifier.uri | https://hdl.handle.net/20.500.14938/684 | |
| dc.language.iso | eng | |
| dc.publisher | Berlin International University of Applied Sciences | |
| dc.rights | In Copyright - Educational Use Permitted | en |
| dc.rights.uri | https://rightsstatements.org/vocab/InC-EDU/1.0/ | |
| dc.subject | International Project Management | |
| dc.title | Communication Management in Global Virtual Teams | |
| dc.type | Thesis | |
| dspace.entity.type | Publication | |
| local.institution.nameChangeNote | Issuing Body Note: BAU International Berlin University of Applied Sciences and Berlin International University of Applied Sciences are the former names of Whitecliffe University of Applied Sciences | |
| relation.isAdvisorOfPublication | 2b0deb88-bf7f-4472-82b1-1e8bbb45bacb | |
| relation.isAdvisorOfPublication.latestForDiscovery | 2b0deb88-bf7f-4472-82b1-1e8bbb45bacb |
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