Publication: The Effect of Digital Stress on Work Quality and Productivity in Hybrid Work Models
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Type
Thesis
Degree
MBA
Date
2025
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Published Version
Abstract
The recent introduction of digital technologies in modern workplace settings has revolutionized organizational operations with hybrid work design being widely embraced, which entails the mixture of remote and physical work. The transformation poses at the same time the opportunities of heightened flexibility, productivity, innovativeness and challenges on account of the digital stressors of information overload, perpetual connectivity, techno-invasion as well as a blurred work-life boundaries. These stressors are involved in psychological strain, role overload, and role conflict, which is of a detrimental impact on the well-being, job satisfaction, work quality and productivity of the employees. The fact that technological progress, corporate culture and personal coping skills interact in a very complicated way in digital stress requires a holistic view of its multifactorial effects. This synthesis explores the development of work models, origin and nature of digital stress, theoretical frameworks such as technostress theory as well as methods of measurement to gauge work outcomes in hybrid environments. It outlines the disparate impact of digital stress on demographics and occupational roles and assesses preventive, restrictive, and rejecting coping practices besides highlighting the crucial importance of the organizational support, leadership, and policy formulation. Cultural and regulatory differences manifest themselves in international views on experiences of digital stress and its coping. Lastly, new technologies and the anticipated changes in work paradigms draw the necessity of continuous investigation to obtain the ongoing research to develop evidence-based interventions that enhance resilience , well-being, and sustainable productivity of employees in hybrid workplaces mediated by digital technologies.