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An Exploration of Ethnic Diversity in a Logistics Company from an Employee and Manager Perspective

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2023

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AI-GENERATED ABSTRACT: Abstract: This study investigates the significance of ethnic diversity in a logistics organization from the perspectives of both employees and management. The study's goal is to learn how organizations perceive and manage ethnic diversity in the workplace, as well as how it affects workplace culture and performance. The study looks into the perspectives and experiences of employees and managers in a logistics company, with an emphasis on the impact of diversity on collaboration, innovation, and job happiness. Data was acquired from a single firm office location using a case study approach. The findings highlight the significance of diverse leadership representation as well as the necessity for increased awareness and training activities. The study emphasizes the need of accepting diversity for better decision-making, problem-solving, and financial performance. The study concludes with recommendations for how the organization might build an inclusive work environment that maximizes the potential of a diverse staff. The study's value lies in providing organizations wanting to exploit ethnic diversity for improved performance and an inclusive workplace culture with practical insights and assistance. Keywords: Ethnic diversity, racial diversity, Collaboration, Cross-cultural communication, Inclusion, Diversity training, Leadership commitment, Innovation, Talent attraction, Employee engagement, Inclusive practices

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