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Project

Research Project:
An Exploration of the Antecedents, Consequences, and Mitigators of Technostress, Stress and Workaholism in Different Organisational Settings and How Do They Relate to Employee Wellbeing

Description

Operating in today’s highly competitive globalised climate requires organisations to maximise resources, yet, in doing so adverse implications for health can be realised when employees perceive an imbalance between what is being asked of them and what they believe they are capable of achieving (Bakker et al., 2003). The work environment has the capacity to create psychosocial hazards which are associated with threats to wellbeing such as stress (International Labour Organisation, 2016). Importantly, extended exposure to stress increases the likelihood of burnout and chronic illness can then follow (Kiecolt-Glaser, 2010; Kivimäki et al., 2006). In an earlier study, we examined how organisational resources and demands impact the wellbeing of staff through emotional exhaustion and cognitive workaholism. One important result of this study was that the availability of technology tools makes it easier for workers to work longer hours than customary and high demands placed by supervisors on employee availability and responsiveness have a spill over effect on cognitive workaholism. This demand is studied under the topic “technostress”, which is defined as “the stress experienced by individuals due to the use of ICTs” (Ragu-Nathan et al., 2008). Everyday use of technology led to governmental action in certain countries . Following the empirical evidence that technostress decreases employee work well-being (Wang et al., 2022), and responding to calls for research to understand the “simultaneously positive and negative impacts of the use of ICTs and remote working for employees’ wellbeing” (Molino et al., 2020), our project aims to investigate the relationship between technostress and employee wellbeing from different aspects.

Investigators

Item type: Person ,
Hynes, Jennifer
Professor
Item type: Person ,
Koç, Hasan
Head of Program, Data Science & Business

Research Outputs

Item type: Publication , Access status: Open Access ,
Analyzing the Influence of Technostress on Students: A Systematic Literature Review
(2023) Pourahmad, Zahra; Koç, Hasan
Technostress is the stress experienced by individuals due to the use of technology. In today's digital age, students are increasingly exposed to technology, which, with many benefits, can also lead to technostress. This can harm students' overall well-being and academic performance. We thus argue that the impact of technology use on students should be better understood, and perform a systematic literature review (SLR), following the guidelines outlined in Okoli's 8-step procedure. Reviewing the articles addressing technostress among students, the findings indicate that technostress can lead to decreased focus and concentration, impaired sleep patterns, social isolation, and a decline in mental health. It can also contribute to a negative attitude towards technology, hindering students' ability to effectively leverage its potential for learning and productivity. The findings also suggest that the experience of stress is influenced by an individual’s perception of a stressful situation. Different individuals may perceive the same situation as stressful or non-stressful, depending on various factors such as time, place, and personal interpretation. This SLR provides a comprehensive and dependable resource for researchers, identifies existing research gaps, and proposes directions for future investigations.

Keywords