Publication: HR’s Role in Employee Well-being and Work-life Balance in the Tech Industry
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Type
Thesis
Degree
BA
Date
2025
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Published Version
Abstract
The tech industry has created billion-dollar companies; however, often at great cost
to employees’ well-being and work-life balance. This thesis investigates the role of
Human Resources (HR) in supporting employee well-being and work-life balance
in the tech industry. Rapid digital transformation, blurred work-life balance, and
high performance expectations have created psychological demands on employees
in the tech industry. To investigate how HR can help these challenges, the thesis
applies the Job Demands–Resources (JD-R) model as a theoretical framework,
distinguishing between job demands (e.g., workload, emotional strain) and job
resources (e.g., autonomy, support, flexibility).
The thesis adopts a qualitative approach, using open-ended survey responses from
24 employees in the tech industry based in Germany. Thematic analysis shows key
points such as extended working hours, unclear expectations, and cultural pressure
to remain constantly available. At the same time, participants highlight the value of
HR initiatives, including mental health workshops, flexible work arrangements, and
professional development opportunities.
Despite many efforts, survey participants express a need for more visible, proactive,
and personalized support. Suggestions include improved communication, earlier
mental health interventions, and greater sensitivity to individual needs. The findings
underline the importance of embedding well-being into everyday practices and
organizational culture.
Overall, the thesis suggests that HR’s strategic involvement is crucial in balancing
workplace pressures with meaningful support structures. By engaging with
employee feedback and creating a culture of care, HR can contribute to more
sustainable and psychologically healthy work environments in the tech sector.