Exploring How Relationship With Managers and Perceived Utility of Human Resource Development (HRD) Affects Employee Engagement : a Case Study in a Berlin-based Company in the Sustainability Sector
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2023
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Abstract
AI-GENERATED ABSTRACT: Abstract This thesis approaches managerial skills, career development and learning opportunities as factors influencing employee engagement using a mixed method approach on a case study company based in Berlin and operating within the sustainability sector. Three underlying frameworks, Job Characteristic Model, Job Demands-Resources model and Kahn's definition of Employee Engagement, were used to inform on ways to evoke higher levels of employee engagement. Quantitative scales used were based on Utrecht Work Engagement Scale (UWES) and Questionnaire on the Experience and Evaluation of Work (QEEW) with two open-ended questions for the qualitative analysis that drives understanding of the numerical results computed. Quantitative findings have found strong and significant correlations between the variable factors and employee engagement. Qualitative analysis has largely supported the findings and shed light on contradictions found. With better understanding of the interactions, this thesis seeks to offer suggestions on boosting employee engagement levels through the factor variables explored. Keywords: employee engagement, managerial skills, career development, learning opportunities, sustainability, Job Characteristic Model, Job Demands-Resources model, Utrecht Work Engagement Scale, qualitative analysis, quantitative findings